HELPFUL VIDEO TIPS
How to run a Speed Test
Router Bypass
Note: A speed test over Wi-Fi will show remaining bandwidth. The truest speed test will be bypassing your router directly into a laptop or desktop.
Devices connected to the router will still use data.
Power Cycle Instructions
Are you unable to connect?
First, go to your wireless router. Look for a brand name, like Netgear, Linksys, Belkin, TP Link, or D-Link etc. Once you find your wireless router, locate your Power Injector. It will be located somewhere between the equipment from outside and your wireless router. If you do not have a wireless router, then the cord from your Power Injector goes right into your computer. Your power injector will have two Ethernet cords coming out of it with a light in the middle. Unplug the power cord from the small black box.
If you have a wireless router, pull “Out” the power cord with the round end. (It’s a bigger black box with flashing lights.) Wait 60 seconds. Insert your power cord back into the small box. (Power Injector) Ensure the light is on.
If you have a wireless router, go ahead and put the power cord back into your wireless router. You should have lights flashing on your router. Close all applications on your computer and restart it.
After you have restarted your computer, make sure you are connected to a Network (your router) then click on your internet icon. Your homepage should come up. Ensure you can get to other sites like Facebook, Google or check your email … etc.
If you are still unable to connect, we recommend performing a “Router Bypass” to ensure service is coming into the home. (How to video post above)
Router Setup-Netgear
data usage-Video Streaming
Watching movies or TV shows on Netflix uses about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video. This can create headaches for Netflix members who have a monthly bandwidth or data cap on their Internet service. Below, you’ll find a few ways to reduce the amount of data Netflix uses, without having to resort to drastic measures (like actually watching less Netflix).
Adjust your data usage settings:
Adjusting the data usage settings for your account is the easiest way to reduce the amount of bandwidth used while watching Netflix. There are four data usage settings to choose from. Each estimate below is per stream:
•Low (0.3 GB per hour)
•Medium (SD: 0.7 GB per hour)
•High (Best video quality, up to 3 GB per hour for HD and 7 GB per hour for Ultra HD)
•Auto (Adjusts automatically to deliver the highest possible quality, based on your current Internet connection speed)
To select a setting that works best for your Internet plan, navigate to the Your Account page and select Playback settings in the My Profile section. It can take up to 8 hours for these changes to take effect. Restricting data usage may effect video quality while watching Netflix.
Data usage settings only apply to the Netflix profile you are in when you set them, meaning you can have different data usage settings for each profile. If you are concerned about the total amount of data that Netflix uses, make sure to change this setting for each profile.
