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Router Power Cycle Instructions

Click here to run a speed test >> – Speed Test

  1. Shut down your computer.
  2. Unplug the power cord from the back of your router. Half way between the router and the wall there is a smaller box called the power injector, unplug that as well. Finally, unplug the cord from the wall outlet.
  3. Wait 30 seconds
  4. Plug the power cord back into the wall. Then plug the cord back into the small black box (power injector) and finally your router. Make sure the lights are on, both on the power injector box AND the router.
  5. Turn on your computer. Click on the icon for your preferred web browser and your home page should be displayed. Ensure that you can access other sites like Google, Yahoo or Facebook.


If you need more assistance, please call is at

(715)389-8584 ext 203 Or email us


How can I control how much data Netflix uses?

Watching movies or TV shows on Netflix uses about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video. This can create headaches for Netflix members who have a monthly bandwidth or data cap on their Internet service. Below, you’ll find a few ways to reduce the amount of data Netflix uses, without having to resort to drastic measures (like actually watching less Netflix).

Adjust your data usage settings

Adjusting the data usage settings for your account is the easiest way to reduce the amount of bandwidth used while watching Netflix. There are four data usage settings to choose from. Each estimate below is per stream:
•Low (0.3 GB per hour)
•Medium (SD: 0.7 GB per hour)
•High (Best video quality, up to 3 GB per hour for HD and 7 GB per hour for Ultra HD)
•Auto (Adjusts automatically to deliver the highest possible quality, based on your current Internet connection speed)

To select a setting that works best for your Internet plan, navigate to the Your Account page and select Playback settings in the My Profile section. It can take up to 8 hours for these changes to take effect. Restricting data usage may effect video quality while watching Netflix.

Data usage settings only apply to the Netflix profile you are in when you set them, meaning you can have different data usage settings for each profile. If you are concerned about the total amount of data that Netflix uses, make sure to change this setting for each profile.resized_20160927_133114


Service Calls

   If you require a visit from one of our techs, there is a fee of $50 per hour and it’s a one hour minimum.
 Call (715) 389-8584

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